Change Management Guide
Get set for successful service lane technology implementation.
Change isn’t always easy, but it can be managed. You’ve put in a lot of work to select the technology your service department needs to drive revenue, generate a return on investment, and give your customers a fully digital service experience.
Now it’s time to implement the technology. Use this guide to lead a successful service technology transition at your dealership. For a smoother process and buy-in across your dealership, we’ll walk you through four important actions to take leading up to your technology launch:
- Designate Ambassadors
- Define Milestones
- Support & Sustain