Fixed Operations
Change Management Guide

Get set for successful service lane technology implementation.

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Change isn’t always easy, but it can be managed. You’ve put in a lot of work to select the technology your service department needs to drive revenue, generate a return on investment, and give your customers a fully digital service experience 

Now it’s time to implement the technology. Use this guide to lead a successful service technology transition at your dealership. For a smoother process and buy-in across your dealership, we’ll walk you through four important actions to take leading up to your technology launch:  

  • Discuss
  • Designate Ambassadors
  • Define Milestones
  • Support & Sustain