When it’s time to invest in technology, you do due diligence to fully understand what you need so that you purchase the right technology. The research and purchase of a software solution for your service department requires the same.  

 With the right internal team gathered, there are specific questions you need to address and discussions that will help you determine what you actually need your technology solution to provide for your dealership. And when it’s time to demo, there are specific inquiries you need to make of the solution vendor.   

• Section one of this checklist will help guide your internal team conversations to outline your requirements.  
• Section two will help you address your requirements with the service technologies you consider.