Grow profits across the service department with the new enhancements we unveiled at NADA. If we didn’t connect at the show, here’s what’s new:
New! Product features you don’t want to miss:
Increase customer engagement and marketing conversion with a TCPA compliant solution.
Capture and share robust video with your customers.
Give customers real-time, on-demand vehicle service status updates.
Expedite the write-up process to increase retention and drive more dollars per RO.
Powered by Lyft: Exceed customer expectations with an integrated, on-demand ridesharing option.
Create a more capable inspection experience in the palm of the technician’s hand.
Enable a superior collaboration experience and share rich media among dealership personnel.
Improve technician safety and efficiency with hands-free voice documentation of the inspection process.
Streamline workflow and improve your processes by creating and updating CDK repair orders directly within Xtime.
Demo the service lane solution that connects your service department:
Create an outstanding customer experience with the industry’s first fully integrated, end-to-end service technology solution. From check-in to checkout and in between, Spectrum creates the high-quality interactions that customers expect, and drives the growth your dealership needs.
Spectrum consists of four tightly-integrated products — Invite, Schedule, Engage and Inspect — each optimizing an essential part of the service experience. Demo Spectrum or customize your experience by choosing any of the four. Learn more about each product below.
Visualize and target unsold shop capacity and recapture declined services with this powerful demand generation tool.
Keep your customers coming back with the convenience of online and mobile appointment scheduling while maximizing your service department’s potential with robust shop management and scheduling controls.
Grow retention and ROs with a superior service lane experience for your customers with this robust product that facilitates tablet reception, instant access to declined services, and text communication. Plus, online and in-lane payment.
Boost revenue, increase shop efficiency, and improve customer satisfaction with a built-in digital multipoint inspection process, integrated with customer approvals. You’ll be able to chat internally and check parts inventory. Plus your customers will be able to see service status updates in the palm of their hand through the Service Tracker feature. All this through one powerful tool.